From the category archives:

nonprofits

Team Building – Roll Your Own

by Hans Hageman

A-Team

This post provides elaboration for two more points from an earlier piece for new nonprofit leaders.

4. Develop your network before the big job so that you can bring in your own team.
5. Get a guarantee that you can
bring in your own team.

The Honeymoon

When you begin your new nonprofit job, you will almost definitely enjoy a “honeymoon period” with the existing staff.  These are the same people you met when you were interviewing.  If they knew you are a finalist for the job they almost certainly put on their most charming faces at that time.  Now, many will be prepared to put their heads down and continue to do their jobs.  Others will try to figure out the best way to curry favor with the new Boss.  The trick for you will be to determine who is who.  If these people were in leadership positions with the old regime, this calculation becomes critical to your survival.

Your Team

The safest method of leadership team building in this situation is to bring in your own people.  I should point out that there is one exception to this.  If there is someone in the organization who seems to be a natural enemy  - for instance, someone who had been an internal candidate for the job that is now yours – if you retain them and promote they can become one of your most valuable allies.  People you might regard as friends can too often become jealous of your success.  They are also in a better position to hurt you because of inside information from the friendship.

Bring in people who can fill in the gaps in your skill set.  Make sure you bring in someone who can complement your role in a “Good Cop, Bad Cop” routine.  Make sure as you move through your career that you have the kind of network that you can call on to create your team.  This means you should always look for opportunities to mentor others.  Do favors for people whenever possible. Develop a reputation as a “connector.” Evaluate people during periods of pressure and in settings that require teamwork.   How do they handle their alcohol? In Vino Veritas!

Care and Feeding

When you have the personnel, provide timely feedback, give the group opportunities to act together as a team.  No matter how often you get stabbed in the back, continue to believe in the Law of Reciprocity.  Help your people realize their dreams.  Understand their values.

If you run into someone on a Habitat for Humanity project, who’s been competing in judo and rugby since they were kids, and who can handle their own at the karaoke bar you two have been to a couple of times, you may be looking at your future COO.

Be nice until it’s time to not be nice (Road House), stay humble, don’t let anyone get too close, do a regular values audit, push hard for the right thing, and never become too attached to the results.

Have you built a leadership team or inherited one?  How did it go?

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Founders Club – Better A Member Than An Employee

by Hans Hageman

founding fatherThis is point #3 in Nonprofit Leadership.

I am a member of the Founders Club.  I’ve started three schools and I’m proud of the changes I was able to make in people’s lives.  In two instances I made the decision to leave rather than gain Pyrrhic victories in a battle of egos.  I’m not sure I would have wanted to work for me.  I was so mission-focused that the touchy-feely stuff  some adults seemed to need from me just wasn’t there.  That was me.  There are a host of reasons you should run screaming from a job offer to replace any founder who intends to remain active in the organization they started.

Ralph Waldo Emerson said “Every institution is the lengthened shadow of one man.”  That can become a good thing or a bad thing.  I have experienced both with founders I have encountered.  One thing I do know is that I will never work for/with another founder and I would not recommend it for anyone who is looking to make a difference in their nonprofit work.  If you are bold enough to venture forth anyway, get a contract and factor in some sort of additional compensation into your contract for the pain you will inevitably experience.

The qualities that were responsible for launching the founder’s vision can often end up being the same qualities for which the founder eventually becomes despised.  A pioneering spirit turns into ego-centrism and dictatorial decision-making.  The board of directors is often ineffective in this kind of a setting.  When new board members, not under the thrall of the founder, try to make changes, the scene is set for a terminal battle.  The only hope at this point is probably an organizational coach with the skills of King Solomon.

If you end up working for one of these people, know that a lot of your time will involve as much ego-stroking as client work.

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The Nonprofit Marketing Guide – A Book Review

by Hans Hageman

This is a book review of The Nonprofit Marketing Guide by Kivi Leroux Miller. If you are a decision maker at a nonprofit -- particularly a small one -- this is the only guide you’ll need. You should also check out Ms. Miller’s website..

I have been able to get something useful from all the other books in this space that I have read but I could’ve saved a bunch of money if I had waited for this book.

P.S. I think I got the lighting right this time. I just wish that microphone cord didn’t look like it was going to disrobe me!
P.P.S. -- I’m going to continue the “11 Tips” for nonprofit leaders with a post later this week.

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Nonprofit Leadership – Love and Fear

by Hans Hageman


Just a few notes:

I left integrity out of my list of qualities that I mention in the video -- it belongs at or near the top.

Once you get clear about your moral boundaries and the things you are willing to fight for -- DON’T SHARE THEM!. Your enemies and your putative allies/friends will attempt to use this against you to gain your position and presumed power.

You probably won’t find yourself in a debate about different moral codes or concerned about moral relativism. It will more likely be your code on one side and the absence of any code on the other. Hopefully, that will make your Rubicon clearer.

Finally -- yes, I do know what a “fill light” is and I promise to do better next time( I choose not to blame this on my 9 year-old camera man).

In the words of Emile Zola, whatever you do, “Live your life out loud!”

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Nonprofit Leadership Challenges

by Hans Hageman

leaders - Napoleon

This post contains a few of my reflections on nonprofit leadership challenges. My caveat is that while these are mostly general observations, they are mainly flavored by my experiences. In setting down these observations, I hope to provide offense only to those who deserve it – i.e. the Quislings and sycophants who, along with their feckless masters, took advantage of my evolved consciousness ;-) You know who you are!!

The best audience for this piece is people who are thinking of moving into nonprofit leadership or who have been on the job for a short time. Two really good books on the topic are “Leadership on the Line” and “The Leadership Challenge” (not affiliate links).  Some of these observations are unique to my experience. They will be the subject of a book on my nonprofit adventures and the interesting characters who populated them. I tried to start this out as a Top Ten list but more and more reflections intruded, so here goes:

1. Decide what kind of leader you are going to be before you start.
2. Expect ingratitude – from my experience, ingratitude is mainly a male trait.
3. Do not join an organization where the founder is still active – unless you are prepared to be merely a spokesperson.
4. Develop your network before the big job so that you can bring in your own team.
5. Get a guarantee that you can
bring in your own team.
6. If you are Latino or African-American and board members start telling you how articulate you are, start looking for another job.
7. Get a contract.
8. Avoid working for a board that has a majority of members with too much time on their hands – or too many lawyers.
9. Provide well-structured feedback immediately – whether it is positive or not.
10. Hire for loyalty, passion, intelligence, courage, and sense of humor.

11. Don’t let sympathy get in the way of getting rid of the “dead wood” as soon as you can.

In future posts I’ll provide more details, insight, and cautionary tales.  If you’re doing it, or thinking about doing it and want to get in touch for sympathy, to rant, or feedback, please contact me.  For those of you in the nonprofit trenches, I’d love to hear your additions to my list.

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